Refund policy
ALL 4 GOD HAWAII
Return & Refund Policy
ALL SALES FINAL — NO REFUNDS OR RETURNS EXCEPT AS REQUIRED BY LAW
At ALL 4 GOD HAWAII, all sales are final.
This includes in-stock merchandise, pre-orders, made-to-order products, custom orders, limited-edition merchandise, and sale or clearance items.
We do not offer voluntary refunds, returns, cancellations, or exchanges due to:
-
Change of mind or buyer's remorse
-
Incorrect sizing or fit selected by the customer
-
Ordering the wrong color, style, or design
-
Personal preferences
-
Normal variations in color or appearance
-
Other reasons unrelated to a manufacturing defect
Exceptions will be made when refunds, cancellations, returns, or other remedies are required under applicable Hawaiʻi consumer protection laws or federal law.
MANUFACTURER DAMAGE OR DEFECTS
If your merchandise arrives damaged due to a manufacturing defect, please contact ALL 4 GOD HAWAII on the same calendar day your package is confirmed delivered by the shipping carrier.
To report an issue, text (808) 368-4214 and provide:
-
Your full name and order number.
-
Clear photographs showing the damage or defect.
-
Photographs of the original packaging.
-
A brief description of the issue.
Please retain the merchandise and original packaging until your claim has been reviewed.
Damage claims must be reported on the verified delivery date to qualify under our voluntary damage-resolution policy. No exceptions to this voluntary reporting deadline.
This reporting deadline does not limit any consumer rights or remedies that cannot legally be waived.
APPROVED MANUFACTURER DAMAGE CLAIMS
When ALL 4 GOD HAWAII verifies and approves a manufacturing defect, we offer the following voluntary resolutions:
Option 1: Product Replacement
A replacement will be ordered through our manufacturer.
Please understand:
-
The replacement must go through the manufacturer's production process.
-
Average production time is approximately 6–8 weeks for made-to-order items.
-
Shipping and delivery time are additional.
-
Holiday production schedules and circumstances outside our control may extend the estimated timeframe.
Customers choosing a replacement acknowledge that production and shipping require additional waiting time.
Option 2: Store Credit
Customers may choose store credit toward a future purchase from ALL 4 GOD HAWAII.
Store credit will remain valid for the minimum period required by applicable Hawaiʻi law.
We do not offer voluntary cash refunds or refunds to the original payment method. Refunds and other remedies will be provided when required by applicable law.
PRE-ORDERS AND MADE-TO-ORDER PRODUCTS
All pre-orders, custom orders, and made-to-order purchases are final, except where cancellation, refund, or another remedy is required by law.
Our average production timeframe is approximately 6–8 weeks before shipping. Shipping transit time is additional.
During holidays or periods of increased manufacturer demand, production and shipping may take longer.
We will communicate shipping delays and provide customers with any cancellation or refund options required by applicable federal law.
CUSTOMER RESPONSIBILITY
Before completing a purchase, customers are responsible for reviewing:
-
Product descriptions and specifications
-
Available colors and designs
-
Sizing information
-
Production and shipping estimates
-
This Return & Refund Policy
If you have questions about a product, we encourage you to contact our ʻohana before placing your order.
CONTACT US
ALL 4 GOD HAWAII LLC
Ewa Beach, Hawaiʻi
Text: (808) 368-4214
Website: www.all4godhawaii.com
We appreciate your understanding and support of our Native Hawaiian ʻohana-owned business.
LEGAL CONSUMER PROTECTION NOTICE
Nothing in this policy excludes, restricts, or limits any consumer rights or legal remedies protected under applicable Hawaiʻi state law or federal law.
Where applicable law requires a refund, cancellation, return, replacement, or other remedy, ALL 4 GOD HAWAII will comply with those requirements.